+91-7209309447

captivizdigital@gmail.com

Privacy Policy

Last updated: June 18, 2025

1. Introduction

Captiviz Digital Private Limited (“Captiviz Digital,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

  • Name, business email, phone number, job title, company name
  • Billing address and payment details (processed securely via third-party gateways)

2.2 Technical & Usage Data

  • IP address, browser type/version, operating system, device identifiers
  • Pages visited, time spent, form submissions, campaign interactions

2.3 Cookies & Tracking Technologies

  • Cookies, web beacons, and similar tools to enhance site performance and personalization

3. How We Use Your Information

  • Service Delivery: Onboarding, account management, payment processing, and support
  • Campaign Management: Plan, execute, and optimize marketing campaigns
  • Product Improvement: Track usage trends and enhance tools/services
  • Communication: Send transactional emails and marketing updates (with consent)
  • Security & Compliance: Prevent fraud, enforce Terms of Service, and meet legal obligations

4. Data Sharing & Third-Party Access

  • Service Providers: Hosting, analytics, CRM, email, and payment processors (under confidentiality obligations)
  • Legal Obligations: Disclosures when required by law or court order
  • Business Transfers: Data may transfer in mergers or acquisitions, with equivalent safeguards

5. Your Rights & Choices

  • Access & Correction: Request to view or update your data
  • Deletion: Ask for data removal, subject to legal or business retention requirements
  • Opt-Out: Unsubscribe from marketing communications anytime
  • Cookie Control: Manage or disable cookies via browser settings
To exercise any rights, contact us: Email: captivizdigital@gmail.com Phone: +91‑72093 09447 Website: www.captiviz.com

6. Data Security

  • TLS encryption for data in transit
  • Encryption at rest
  • Access controls and authenticated systems
  • Regular security reviews and staff training
Note: No method is 100% secure—please protect your account credentials.

7. Children’s Privacy

We do not intentionally collect data from individuals under 16. If we become aware of such data, we will delete it promptly.

8. International Data Transfers

Data may be processed in India or other countries with appropriate safeguards (e.g., standard contractual clauses).

9. Policy Changes

Policy updates are posted here with a revised “Last updated” date. Continued use of our site/services means acceptance.

10. Contact Us

Email: captivizdigital@gmail.com Phone: +91‑72093 09447 Website: www.captiviz.com